We've got your back
Show day or setup day, here's where to find answers fast.
Email support
support@collectivision.net
Redeem a share code
Watch a video someone shared with you.
V-drop help
Docs & downloads at vdrop.collectivision.net
Frequently asked
How do I get an account?
Collectivision is invite-only while we tune the amps. Join the waitlist on the homepage and we'll send a trial code when your spot opens up — no free tier, no ads, no algorithm.
What do I need to go live?
Any encoder that speaks SRT, RTMP or WHIP — OBS works great. Create a stream in your dashboard, paste the ingest URL and stream key into your encoder, and you're on the air with sub-second delivery.
Someone sent me a share code — where do I put it?
Head to the share-code page and type it in. If the video is password-protected, the person who shared it can give you the password too.
How do loops and clips work?
While a stream is live you can set IN and OUT points to loop a moment, or cut a clip that lands straight in a shareable gallery with thumbnails — no editing session required.
Can I put my stream on my own website?
Yes — Pro and Business plans include the Player SDK, a framework-agnostic package that embeds your live feed, loops and clip gallery into any web or mobile app. Custom domains are supported for hosted pages.
Where do I get help with V-drop?
V-drop, our Mac card-offload app, has its own home at vdrop.collectivision.net — downloads, documentation and support all live there.
Didn't find it? Get in touch — a human will get back to you.